Webinar - Customer Care and Effective Communication: Part 1

  • 25 May 2017
  • 6:00 PM
  • http://www.articulateit.co.za/coursedetails?pid=Te3wCD3FRIY~


Customer Care and Effective Communication: Part 1

Venue: Online

Date: 25 May 2017

Time: 18h00

CPD Points: 0.5 points (per session)

Cost: R150 (1 session) R270 (Both)


Place your company on a higher level of Professionalism! Effective customer care and communication is a critical component of customer service for all organizations. Customer service efforts are designed to ensure the prompt and efficient delivery of quality products and services to a customer, as well as the effective recovery from any service-related issues that may arise. In dealing with customers, care and communication is essential, whether it is face-to-face, over the phone or via email.

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Assessment Included

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